Comprehensive Needs Assessment

Clarity when you need it most.

  • A full review of your current health and care situation
  • Simple, step-by-step recommendations for what to do next
  • Guidance from a compassionate case manager who knows the system

Is this for you?

  • I just got diagnosed and don't know where to start.
  • My dad was diagnosed with Alzheimer's. What do I do next?
  • We just moved to a new state and don't know how to find doctors or resources.

Insurance Navigation & Financial Advocacy

Take the mystery out of coverage and costs.

  • Insurance activation and benefit verification
  • Help with billing, reimbursement, and denied claims
  • Advocacy with hospitals and insurance companies

Is this for you?:

  • I think my hospital bill is wrong.
  • My prescription isn't covered anymore. Why?
  • My claim was denied. Now what?

Individualized Care Planning

A personalized roadmap for your family's care.

  • Step-by-step plan for current and future needs
  • Recommendations for trusted providers and services
  • Coordination with providers on your behalf
  • Home visits by a nurse or social worker when needed

Is this for you?:

  • My parents are moving here from another state. I need help with doctors and appointments.
  • I wish someone could check on Mom — she lives too far away for me to visit often.
  • I'm juggling my kids, work, and caregiving. I need a plan so nothing falls through the cracks.

Ongoing Care Monitoring & Quality Assurance

Making sure care stays on track.

  • Regular care quality assessments
  • Health status monitoring and care plan adjustments
  • Family communication plans so everyone is kept in the loop

Is this for you?

  • I want to make sure my mom's care is actually meeting her needs.
  • Our family needs regular updates on Dad's health without calling every provider.
  • We need someone to check in and make sure the care plan is working.

Medication Management Support

Safety and confidence with medications.

  • Review of medication lists for safety and duplication
  • Assistance with setting up pill boxes and reminders
  • Coordination with providers and pharmacies to avoid errors

Is this for you?

  • My mom is on several medications and I'm worried something will be missed.
  • I'm not sure all of Dad's doctors are on the same page.
  • We need help organizing medications so it's easier to manage.

Advance Care Planning Guidance

Helping families prepare for important decisions.

  • Education about what advance directives, living wills, and powers of attorney mean
  • Referrals to experienced attorneys who can draft the right documents
  • Support in preparing your questions and facilitating family conversations

Is this for you?

  • I want to make sure Mom's wishes are honored, but I don't know where to begin.
  • We've never talked about what Dad would want if something serious happens.
  • We need help finding the right attorney to guide us through this.

Crisis & Transition Support

Help when things change quickly.

  • Assistance with hospital discharges and care transitions
  • Advocacy during unexpected crises or emergencies
  • Support in arranging urgent services or placement

Is this for you?

  • My grandmother is being discharged tomorrow — and we're not ready.
  • My mom was just admitted to the hospital. What should I do?
  • We need urgent help coordinating new care.

Service Provider Coordination

Connecting you with the right resources.

  • Research and recommendations for healthcare and community providers
  • Help choosing home health agencies and understanding payment options
  • Reliable transportation coordination for appointments
  • Cost-effective solutions for medical equipment and supplies

Is this for you?

  • I need someone to take Dad to the doctor.
  • My daughter needs a dermatologist.
  • My sister wants a second opinion, but we don't know where to go.

Community & Caregiver Support

Because no one should do this alone.

  • Referrals to local support groups and caregiver resources
  • Information about financial support and wellness programs
  • Guidance on home modifications for safety
  • Counseling and caregiver support strategies

Is this for you?

  • My mom needs to talk to others who are going through the same thing.
  • I'm caring for my spouse and feeling burned out.
  • My grandmother just came home from the hospital after a stroke. What's next?

Ready to Take the Next Step?

Whether you're facing a new diagnosis, managing ongoing care, or supporting a loved one from afar, IHAS Cares is here to help.

Contact us today to schedule a consultation and learn how we can support your journey.

Already know what you need? Start with our Needs Assessment, and we’ll begin creating a plan that supports you and your family right away.